ABOUT US

Since its beginnings in 2004, Martel HVAC Corp. has established itself as one of Massachusetts’ fastest growing, full-service heating and cooling solutions companies. We are a team-oriented company dedicated to providing professional HVAC services coupled with excellent workmanship and attention to detail; with every technician extensively trained, drug tested, and security screened for your peace of mind. We’re proud to do business in Massachusetts and we’re certain you’ll be pleased with us.

1. Serve The Customer

We seek all customer input and feedback, and firmly believe that every interaction is an opportunity to create a customer for life. We listen, we care, and we act to provide the best customer experience possible.

2. Success Through Teamwork

We believe the team is stronger than the individual. We rely on the collective talent and creativity of each team member to continuously improve as a whole. We treat every team member with honesty, candor, and respect.

3. Adapt To Change

We must constantly test ourselves and challenge any assumptions that limit our opportunities. We strive to anticipate future customer needs then solve what may seem unsolvable. We are not afraid of taking calculated risks and learning from our mistakes because the knowledge and experience that is gained will fuel our future success.

4. Create Value

We cherish our irreplaceable human and capital resources. We focus on doing the work right the first time and seek to wisely deploy our resources at all times. We are committed to delivering superior value to our customers, partners, investors, employees, and the communities in which we serve.

Our People, Meet The Team

Tim Martel, Martel HVAC

TIM MARTEL

OWNER / FOUNDER / HEAD TECHNICIAN

Prior to founding Martel HVAC Corp in 2004, Tim Martel worked exclusively in the HVAC industry since 1994, where he attained several licenses and designations along the way, including:

Oil license (1998)

EPA certification (2000)

Mitsubishi certification (2000)

Refrigeration license (2002)

Gas apprentice (2007)

Tim prides himself on being a hands-on owner (not a desk jockey) by working in the field directly, evaluating products and equipment, and dealing with his customers face-to-face. Tim graduated from Pennsylvania College of Technology in 1994 with a degree in Applied Science (HVAC).

DAVID WALSH 

MASTER PLUMBER

David started working in the plumbing field directly after completing high school. From the beginning of his plumbing career, Dave has worked in residential homes and on large-scale commercial plumbing projects from concept to execution. In 2017, Dave joined the Martel HVAC team as a Master Plumber overseeing and working alongside the plumbing team of nine. Dave’s plumbing licenses include:

Journeyman’s license (1999)

Master’s license (2015)

Corporate Plumbing License #4081

Heather Shaw

Business Manager

Cynthia Roberts

Plumbing/Electrical Administrator

Ashley Briggs

Collections Specialist

Cathy

Customer Service Representative

Dan

Customer Service Representative

Diane

Customer Service Representative

Jennifer

Customer Service Representative

Martha

Customer Service Representative