y Martel HVAC - About Us

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774-233-1135

About Us

Since its beginnings in 2004, Martel HVAC Corp. has established itself as one of Massachusetts' fastest growing, full-service heating and cooling solutions companies. We are a team-oriented company dedicated to providing professional HVAC services coupled with excellent workmanship and attention to detail; with every technician extensively trained, drug tested, and security screened for your peace of mind. We're proud to do business in Massachusetts and we're certain you'll be pleased with us.

Our Mission:
  1. Serve The Customer - We seek all customer input & feedback, and firmly believe that every interaction is an opportunity to create a customer for life. We listen, we care, and we act to provide the best customer experience possible.
  2. Success Through Teamwork - We believe the team is stronger than the individual. We rely on the collective talent & creativity of each team member to continuously improve as a whole. We treat every team member with honesty, candor, and respect. We celebrate our team victories, learn from our setbacks, and try to have fun every day.
  3. Adapt To Change - We must constantly test ourselves and challenge any assumptions that limit our opportunities. We strive to anticipate future customer needs then solve what may seem unsolvable. We are not afraid of taking calculated risks and learning from our mistakes because the knowledge & experience that is gained will fuel our future success.
  4. Create Value - We cherish our irreplaceable human & capital resources. We focus on doing the work right the first time and seek to wisely deploy our resources at all times. We are committed to delivering superior value to our customers, partners, investors, employees, and the communities in which we serve.

Our People, Meet The Team - Bios and Profiles:

TIM MARTEL - OWNER / FOUNDER / HEAD TECHNICIAN

Prior to founding Martel HVAC Corp in 2004, Tim Martel worked exclusively in the HVAC industry since 1994, where he attained several licenses & designations along the way, including: Oil license (1998), EPA certification (2000), Mitsubishi certification (2000), Refrigeration license (2002), and Gas apprentice (2007).

Tim prides himself on being a hands-on owner (not a desk jockey) by working in the field directly, evaluating products & equipment, and dealing with his customers face-to-face. Tim graduated from Penn College of Technology in 1994 with a degree in Applied Science (HVAC).

 

            58 Union Street
            Ashland, MA  01721

                                           
                                            Call Us:  774-233-1135

fax:  774-233-1136    

                            Messages@martelhvac.com

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